Right of withdrawal

Right of withdrawal for consumers

(A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity).

Cancellation policy

Right of withdrawal

You have the right to revoke this contract within 14 days without giving reasons.

The revocation period is 14 days from the day of revocation,

where you or a third party designated by you, other than the carrier, have taken possession of the goods, provided that you have ordered one or more goods under a single order and that the goods are delivered under a single delivery;
at which you or a third party designated by you, other than the carrier, took possession of the last goods, provided that you have ordered several goods under a single order and they are delivered separately;
on which you or a third party designated by you, other than the carrier, have taken possession of the last partial consignment or the last item, if you have ordered goods which are delivered in several partial consignments or items;

In order to exercise your right of cancellation, you must inform us (Alexander Hatz, Römerstraße 10, 94099 Ruhstorf, phone: 0172 8363169, fax: 08531 12546, e-mail: post@rareblackgold.de) mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügteby means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to cancel this contract. You can use the attached sample withdrawal form, which is not mandatory. In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of withdrawal

If you cancel this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than 14 days from the date on which we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than 14 days from the date on which you notify us of the cancellation of this agreement. This period will be deemed to have been observed if you send the goods before the 14-day period has expired.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Reasons for exclusion or extinction

The right of withdrawal does not apply to contracts

for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumers or which are clearly tailored to the personal needs of the consumer;
for the supply of goods which are likely to spoil quickly or whose expiry date would
for the supply of alcoholic beverages the price of which was agreed at the time of conclusion of the contract but which is not later than 30 days after contract and whose current value depends on fluctuations in the market to which the trader has no influence;
the supply of newspapers, periodicals or magazines other than subscription contracts.

The right of withdrawal expires prematurely for contracts

for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods because of their nature;
the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample revocation form

(If you want to cancel the contract, please fill in this form and send it back)

To Alexander Hatz, Römerstraße 10, 94099 Ruhstorf, fax number: 08531 12546, e-mail address: post@rareblackgold.de:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in the case of communication on paper)
Date

(*) Delete as appropriate.